Frequently Asked Questions

No. Store products are digital downloads unless a product page clearly says otherwise. Nothing is shipped.

Files are normally available after successful payment through your Lemon Squeezy receipt and order page.

Check spam and promotions for the email used at checkout, then use Lemon Squeezy My Orders. If the order still does not appear, contact support with your name, order email, and product name.

Yes. You may print reasonable copies within the license you purchased. Printing does not permit redistribution.

Not unless the license expressly allows it. Personal licenses do not permit sharing source files. Shared internal access requires the applicable Team License.

An individual license covers one named purchaser and the uses described for that product. A Team License permits internal access and reuse by one named team, program, or primary site—not an entire multi-site organization.

Only products described as editable may be modified, and only within the purchased license. Copyright notices must remain, and material changes should be identified as local adaptations.

No. They are educational and do not diagnose, treat, or replace care from a qualified professional. A purchase does not create a professional relationship.

No. Products are download-ready resources. They do not include services requiring individualized fulfillment unless a separate written agreement expressly says so.

Digital purchases are generally final after access is supplied. Duplicate charges, inaccessible or defective files, and material differences from the checkout description may be reviewed under the Digital Product Refund Policy.

No. Books linked through Amazon or another retailer are separate purchases governed by that retailer.

Lemon Squeezy calculates and handles applicable transaction taxes as merchant of record. The final checkout total controls.